Cloud Based CRM

is a web-based hosted Customer or Client Relationship Management business software system that integrates your sales, marketing and support departments by streamlining clients’ data in order to provide excellent customer service and overall revenue. Earlier in time, Customer Relationship management solutions used once to be available on desktop computers and they required an IT Infrastructure to manage and update the system, but currently, companies are oriented towards having a CRM solution as it offers many advantages to them. Companies tends to find the Client Relationship management systems very convenient as they are delivered over the internet as a service, thus the term SaaS – Software as a Service – which means that there is no hardware to purchase and no software to maintain. The software is delivered through the internet as a service and can be accessed anytime and anywhere using an internet browser. That is great news for business owners as that means less costs of professional IT personnel for the support and maintenance of the Cloud CRM system and places those burdens on the service provider. We have been offering Customer Relationship Management for over a decade now, before the term Cloud was even invented. Try our system for 30 days for free and see what thousands of companies have been experiencing.

Marketing Automation Cloud

What is marketing automation? You can have great email campaigns, bullet-proof SEO –Search Engine Optimization- strategy, strong presence on the social media and an incredible website. But if you can’t make all of the previous go in harmony together you are missing out a great deal of opportunities. Our Cloud-based Marketing Automation tools are designed to help your marketing staff with the ability of automation and effective measuring of marketing campaigns, automation of the lead qualification and delivery to sales. Maximize your marketing campaigns effectiveness as you have detailed reports of your leads’ sources. Insure that all of your hard earned leads are followed up on a timely matter. Systematically segment clients into different groups so you can deliver marketing messages that fit each group. Acquire the prestigious features of list management, response tracking, e-mail marketing and customized reporting and analytics. Only one place for handling all of your online, social and inbound marketing in a simply and efficient way. Try our Hosted Marketing Automation System - Free for 30 days.

Sales Force Automation

Effectiveness & Efficiency: Two traits that must exist in any powerful SFA –Sales Force Automation- cloud system. But what is Sales Force Automation Cloud? How could the Automation benefit your business? Sales Force Automation is the technique of using software to automate the business tasks of sales, which includes contact management, order processing, inventory control and monitoring, customer management, information sharing, sales forecast analysis and finally, employee performance evaluation. Our online web based CRM software system delivers tools that collect, maintain and forecast lead opportunities keeping your sales employees up to date to the current situation in each lead, never lose a lead or leave it unmanaged. Accurately forecast your revenue, close more deals, Identify the inefficiencies of the sales process, view the client interactions in real time and be able to be up to the latest marketing trends. Our Sales Force Automation Cloud guarantees you a 360-degree view of your clients and future clients, which will optimize your pipeline and allow you to close more deals.

Customer Service & Support Cloud

The Customer service & support is a very important part of any business. Successful businesses make their best to be focused around the client. We help both of your customer service and support departments to excel at providing service to your customers in the most efficient ways and build great connections with your clients. Our Customer Service and Support Cloud offers many features which would definitely make the customers beyond satisfied with your company’s service and support, which are:

• Case & Incident Management
• Solution Management
• Knowledge Base Management